"Distrito Burger - Parquesur" offers a pleasant experience with spectacular burgers that attract visitors to return multiple times. The staff is attentive and courteous, contributing to a welcoming atmosphere. However, the fries can be overcooked.
Venues are suggested by the Gluto community. We don't yet have enough information for the gluten-free safety report for this venue.
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3,1
5
Everything was great, very tasty and an unbeatable service! Great quality for the price, very good and tasty gluten-free options, we will definitely return. Thank you!
2
I'm a bit disappointed with the place since it claimed to be certified by the celiac association, but the environment and the way orders are handled make me think it doesn't meet the standards to avoid cross-contamination. Regarding the food, it doesn't differ from any fast-food place, and I didn't like that they serve the fries directly on the tray without a container. The gluten-free beer is also alcohol-free; their supplier only provides that, and honestly, it’s the worst gluten-free beer I've tried. Too expensive for the quality. The only thing that lived up to expectations was the waitstaff; they were attentive and friendly.
5
We went to dinner as a family, a very good experience. The staff very friendly, the vegetarian burgers very good (and you can substitute the meat of any burger, which offers a lot of variety of choice), and there are unlimited fries, so if you are a fan of fries, this is your place! The kids' tequeños were very good. We noticed they have many gluten-free options as well, so congratulations for covering so many options. In our case, it was a sure hit!
1
I am celiac, we were going to place a home delivery order and there was no option to choose gluten-free bread. We called the restaurant to see how we could indicate it, and they told us it is their own problem and they do not offer any alternative to place the order gluten-free despite having the option. On top of that, their excuse is that we cannot indicate it in the comments because otherwise they would lose 1 euro. It is outrageous that a celiac person has to forgo making the order because of these kinds of actions.
4
We had dinner at the restaurant. We were served by Veronica and we loved the gluten-free options for our companions. We will definitely repeat.
4
It was the least crowded place. We went in to ask if they had a gluten-free menu, by chance. And it was quite a discovery! We've been back twice more. Today, the only downside is that the fries (all three portions) were so fried that they were left on all three trays. But the burgers are still spectacular!!! Fourth time we've come back!! The burgers are fantastic. Last time I order fries!!! We told them not to cook them so much, and it seems like it's on purpose. They're left on the tray. No wonder there's an open bar for fries. THEY ARE INEDIBLE!!! Please fix this. The first time we came, they were great.
1
I dined at this burger place last weekend because we saw on social media that they had gluten-free options. The waitress gave us the celiac menu and assured us that there was no risk of cross-contamination, that it was completely safe. It seemed like they had everything under control, but the next day I got very sick, with clear symptoms of having ingested gluten. It's a shame because the place looks good and the food was fine, but for people with celiac disease it is essential that safety measures are followed. I hope they review their protocols because you can't play with something so serious.
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