Rodilla | Gluten-free in Madrid

Zaynwich Horan
05/02/2022

1

I often go to this Rodilla, and it has always been great. But the other day, the girl who was there was very rude... From the first moment, I asked for plant-based milk because I'm lactose intolerant, she asked me how I wanted it and I said hot. After a few seconds, she asked again if I wanted it hot or lukewarm, I told her and didn’t think much of it. When I drank my coffee, I realized she gave me regular milk and I politely asked her to change it. Then, when I was about to eat the sandwich, I found a dark hair in it, and I thought, well, these things happen, and I asked for another one. She could have just shut up and given me the sandwich, but no, she had to make a comment like, "it’s probably the tuna’s hair." I didn’t reply out of politeness, which she clearly lacks, but certainly, to work in customer service, she doesn’t have much common sense...

P.P Lopez Cade
19/10/2018

3

Accessible access for wheelchairs at the Victoria knee... Not accessible at the knee of the Philippines islands...see photos of the step entry and inside...narrow bathroom Bathroom not accessible for wheelchairs Three areas, terrace part and near the counter accessible for wheelchairs Interior part with benches and more tables not accessible due to steps Fresh food since 1939. Hot gluten-free sandwiches Ice creams Pastries Variety of sandwiches For take-away and dining on-site Nearby public transport Official study centers

Irene Ramon de Fata Torices
14/11/2017

1

We came to have breakfast at this establishment. One of my colleagues went to the bathroom and politely asked if she could go in because there was a mop in the doorway. This employee (young, blonde, with a piercing on her upper lip easily recognizable) rudely replied, "Can't you see that you can’t?" And started insulting and cursing. This is not the first time. We find this attitude intolerable in a customer-facing position. We do not recommend this establishment at all.