Cham Bio | Gluten-free in Chamonix-mont-blanc

Claire Olivia
09/09/2023

1

Awful service and products at this store. One of my purchases was a tiny loaf of very expensive gluten free bread, which I discovered when I got home was moldy and stale. The next day I took the bread back but the owner aggressively motioned me out as they didn't reopen from lunch for another 10 mins (the door was wide open?!). I tried to show him the mouldy bread and he just turned his back on me. The next day, I went back again. Was told by the girl working that she couldn't do anything unless the owner was there and to try again another time. I asked her to take the bread and leave a note for him. I went back 2 more times out of frustration by the terrible service, and the owner was never there. She could have at least given me a fresh loaf of bread!! I recommend avoiding this store, there's much better around! For a tourist town like Chamonix, I'm shocked at how rude the staff were. Edit: If the owner took the time to read my review properly- I first went in the following morning to try to get a fresh loaf or a refund! I hardly call that cowardly to leave a negative review when I attempted four times to see him for a replacement. Beyond rude!!! Oh, and yes- I took a slice off the end to see if it was moldy all the way through.