Ramen By Ra | Senza glutine a New york

Shuting Zeng
02/02/2026

5

Is it ever possible for a gluten intolerant person like me to enjoy ramen here as well pls pls 🙏

Sonia L
22/11/2024

1

I made two reservations for this restaurant, one for November 15 and one for November 22. Due to some unforeseen circumstances, me and my boyfriend arrived late to the first reservation on Nov 15, his birthday. We tried to find the owner's contact phone number on the website, on google, and we even tried to contact the Bowery Market directly. We had no luck, so we just showed up. When we arrived and asked if it was possible to still eat, the woman owner immediately took a tone with me, blaming us and saying we should've known better. I tried to keep our encounter calm, I had no issue with accepting that we wouldn't be served, but the manner in which she told us her policy was incredibly abrasive. Keep in mind I had paid $81 for our dinner when booking the reservation, and so I asked if there was a possibility of a refund, or to take our food to go. She shot down every solution offered and began passive aggressively calling me names. I walked away from the whole encounter, as I thought maybe she was having a rough day and I could try again the following week with my second reservation. She told my boyfriend as we walked away to rebook for the future. A few days later, I receive an email from the owner CANCELING my second reservation, and further, asking me not make any future reservations. I had to read it a few times to know if this was serious. I've been in the service industry my entire life and growing up in a family restaurant I can tell you- this was the most disappointing and unprofessional experience I have ever had in NYC. She had every opportunity to show compassion and understanding to a paying customer who had paid her $170+ in advance for two dinners, but instead she was hateful and disrespectful. Truly a shame, I'm sure the foods good, but the gall of that woman left a bitter taste in my mouth indefinitely.