'La Diligenza... in' offers a wide range of fresh and packaged gluten-free products, with the utmost attention to contamination. A friendly and welcoming local place, ideal for those with celiac disease and not only, with prices suitable for the high quality offered.
Show how you handle gluten free and let coeliacs know they can trust you
4,2
2
I tried a cake and some pastries on a couple of occasions. I must say they were excellent, really delicious. This does not apply to their customer service and transparency. Why have shelves full of gluten-free goods if you don't display the prices? Do you have something to hide? I asked about the prices, and I was rudely told that there weren't any and that I could ask at the checkout if I was interested in something specific. However, I was doing my monthly shopping, and I couldn't just stand there asking for each product. For me, it's a big no. They lost out; they lost a customer with a celiac voucher to spend entirely. Regardless, I would never have bought anything after their response and their lack of transparency regarding prices.
1
I start this review hoping that the store managers or owners will see it. I have tried a cake and some pastries on a couple of occasions. I must say they were excellent, really delicious. However, this is not the case for their customer service and transparency. Why have shelves full of gluten-free packaged goods if you don't display the prices? Do you have something to hide? I asked for information about the prices, and I was rudely told that there weren't any and that I could ask at the register if I was interested in something specific. But I had to do my monthly shopping; I certainly couldn't stay there asking for the price of each product. For me, it’s a big no. They lost out, as they lost a customer with a good celiac budget to spend. Regardless, I would never have purchased after their response and their lack of transparency regarding the prices of the packaged products.
5
A true kingdom of fresh gluten-free goods. Sweet, savory, brioche, bomboloni, bread, pizza, and focaccia. Packaged and frozen products are also available. Tables for breakfast and snacks. Top.
5
Excellent!! Such wonderful flavors. Fully dedicated kitchen to gluten free. Also able to tell which foods have egg or dairy! Many products (GF) for cooking at home. I come here every time I am in Pistoia. I wish I had such a shop where I live
3
Is this beautiful and "good" store certified for people with celiac disease? If so, why isn't the crossed grain symbol displayed?
5
Fresh gluten-free sweet/savory products of excellent quality can be found daily.
5
Delicious food, utmost attention to contamination. Quality and guarantee.
5
Everything is delicious, exquisite sweets, fresh savory dishes, prices appropriate for gluten-free products🥰🥰
5
Exceptional product quality, wonderful staff available for any needs, a boon for people with celiac disease and not only; thank you for what you do, Brogini Giulio
5
For those affected by celiac disease, but also by lactose intolerance - not my case - it is really a point of reference. Great quality and variety of packaged products, purchasable with the regional voucher, but especially fresh, both sweet and savory. Prices in line with gluten-free products.
5
Finally, a sea of sweet and savory goodness for celiacs. You can find a wide selection of fresh (homemade), packaged, and frozen products. Very friendly and courteous owners. You can also place orders for birthdays or special events. A must-try.
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