Eataly | Gluten-free in New york

Native New Yorker
03/05/2026

3

Here's what we loved about Eataly in the Financial District and what worked and what didn't: PROS: This is an absolute legit place when it comes to ingredients. I am very sensitive to dairy and gluten products in the US, but not in Italy. I specifically went out of my way to try their pizza because they claim that the mozzarella is from Naples, and the flour is imported from Italy - all true! I had no issues with my meal the next day. So, 5 stars on the ingredients - I can taste the difference! Also, a shout out to the service - from the hostess to the house manager to the associate who took our order: warm, kind, and attentive. They answered all of my questions about the ingredients. 5 stars. WHAT WAS LACKING: My partner and I were trying to figure this out... the service was great, the ambiance was lovely, the ingredients were from Italy -- but the Italian CRAFT of cooking was missing! We ordered the Roman-style and Napoli-style pizza (because we were in Rome and Naples a week ago and wanted to compare - especially since Eataly is also in Rome!). And sadly, we were disappointed in the way the crusts were made - both were tough, slightly under cooked, even though it had some char, and definitely not thin enough for the Roman style crust, and definitely not as pillow for the Napoli-style crust. Both crusts felt mass-produced (it might not have been, but the taste and quality of the crusts lacked character). Which leads us to think that even if you have great staff, a great location, and phenomenal ingredients - a restaurant needs to invest in it's people. There's so much I love about Eataly and im so grateful that they offer high quality Italian ingredients...I just hope that they put the same care into their chefs, sou-chefs, and entire kitchen staff and food production - because YOU CAN taste the difference between something as simple as a cheese pizza made by someone who has been trained in the craft of pizza making and someone who isn't. Do better, Eataly! Invest in your people!

Myriam Robles
11/03/2026

5

This is my favorite place and third time I visit. I had a gluten free mushroom pasta and it was amazing. I also had the mango Gelato and I loved it. The grocery section is amazing and I wished I had more space in my luggage to buy more items

Ayesha K
24/06/2019

3

I had really high expectations of the food in this place but I was kind of disappointed - maybe I chose the wrong items to order. I had the most fancy pasta on the menu with varieties of cheeses and mushrooms and nuts - but it felt a bit bland to me - the ingredients didn’t seem happy together. My friend who got the beef pasta said she couldn’t taste the beef. The dishes had all good ingredients but it didn’t seem like a happy marriage. The best thing I had was their cappuccino and my friend liked the cannoli. Portion sizes also seemed on the smaller side. We got a fancy asparagus dish worth 13-14 dollars and there were barely 8-9 stems of asparagus and just a powder of scrambled eggs - whereas from the description it seemed like there would be atleast two poached eggs on the side. I liked the olives in olive oil though. The service was okay except we had to ask for the free bread - it wasn’t automatically kept on our table. Also our water was not refilled. This is a fancy place and for the price I expected better portions and more flavour - unfortunately I didn’t get that. This place does not serve halal. They do provide gluten and dairy free options on some of the dishes though so I thought that was nice.