Gelateria Gianni | Gluten-free in Chioggia

Elisa Deca
02/06/2024

1

Not a fantastic experience: while waiting for my turn, I noticed there is a gluten-free cone and that the labels for the different flavors indicate various intolerances/information (egg, lactose, vegan), but nothing about gluten. I asked the waitress who listed the flavors with and without gluten, only to inform me that if I was truly celiac, she couldn't offer me anything because everything was contaminated by the spoon used. I appreciated her honesty, but I was disappointed about the ice cream.

noemi m
13/08/2025

2

In response to my inquiry about whether the ice cream is gluten-free, I was told yes except for the cone. I chose the bacio and strawberry flavors, and in the bacio, I noticed there were bits of cookie. This is the first time I've encountered bacio made this way; usually the classic one has hazelnuts. I immediately pointed this out to the person serving me, and I was told they couldn't guarantee whether it was gluten-free or not, as it depended on how it was made and what type of granola was used. I think not knowing the ingredients of what you are selling is quite serious! I do not recommend it for those who are celiac!

asja Gherardo
23/08/2024

2

I went to this place to get an ice cream a few days ago. I entered and read among the flavors that the baileys flavor contains no milk; it's written on the label that it is "milk free". Being lactose intolerant, it seemed impossible to me because I know baileys cream contains milk and cream, so I turned to the girl at the counter and asked if that flavor really didn't contain milk as indicated. She confirmed that the flavor was indeed milk-free and made of water, so I decided to have it. Shortly after, I felt ill, and even though I suspected it was the ice cream, I continued my day. A few days later, I returned to this ice cream shop, and there was another girl who told me that the baileys ice cream does contain milk and cream. Now I think, what if I had been allergic to milk and had still gotten this ice cream, since the label said it contained no milk and was made of water, and after the young lady's confirmation, I had indeed felt very ill, what should I have done? Who should I have turned to? I am just asking for a bit of consistency, as the ice cream itself was really very good, but one cannot sell an ice cream labeling it lactose-free when it actually contains it.