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1
I am forced to write this review because of the behaviour of the German speaking waiter. He does not know what customer service looks like. I had a simple question about the ingredients of the food and he shot back saying -"this is how indian food looks like." For context I am Indian myself. Since I have food intolerance and allergies I simply wanted to know more about what I was eating. The German speaking waiter wearing black t-shirt did not want to say anything and said "you should read the menu carefully." After this I did read the menu to check if it was my mistake and saw that it wasn't as the menu was not clarifying the information I was asking. I called him again and he told me that "they serve authentic south indian food so I should not ask any more questions." In this situation an Indian man who identified as the cook came out and I explained the situation to him. He answered my questions nicely and switched the dishes. This man also gave us complimentary dessert. Finally the first guy came to clear out the plates and screamed at the top of his voice how "we had already received more than enough from them because my dish was switched and dessert was given." And that "we should be grateful to them for this". This whole experience was terrible. I would not have written here if this one waiter had not been so disrespectful. There were other minor issues like unclean washroom, no soap for washing hands etc. But this was fixed by another indian man working at the restaurant. I am still suffering from the food intolerance today morning after yesterday's dinner as I had consumed 30% of the first dish. 4 stars for the food because they switched my plate and also the other people working at the restaurant are rather nice.
5
Great food, great ambience and lovely service. The menu has been written under funny and enjoyable way and made us laugh quite a few time! I am adding the restaurant to my favorites and will definitely visit again when in Hamburg. Good vegan vegetarian and gluten-free options.
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