Al Borgo di Sciacca | Gluten-free in Aci catena

Tiziana Platania
03/11/2024

1

I didn’t like anything, both the place and the owner, not to mention the food. I was invited to a birthday with a pizza tour at the price of €18.00 per person, but since I am intolerant, I asked for meat with a salad. When it came time to pay, they asked me for the full amount of €18.00, when I only owed €13.00. The owner was really rude, and let’s not talk about the place, it was absurdly cold, not even a heater! Never to return!

jennaTM
11/03/2023

1

I start from the assumption that if I could give less than one star, I would, so I limit myself to one. We arrive at the place at 21:05, order two portions of fries for 5, and receive a mini portion after 35 minutes. The owner, noticing the mistake, comes to the table asking if the portion of fries was ours. After the inconvenience with the fries, the crucial moment arrives: an hour passes, and we call attention to the fact that we still haven’t received the pizzas. At 22:25, two gluten-free pizzas and one gluten-free calzone arrive at the table— the bufalina completely charred, and the calzone (I’m attaching a photo) with completely raw dough that was even sticking to the knife, cherry tomatoes that were supposed to be confit, rotten and boiled, boiled zucchini, etc. Moreover, I ordered a four-cheese pizza, and after an hour, the staff comes back to the table saying that the gorgonzola was already missing at the beginning of the evening; the pizza never arrived. Taken aback, we ask to speak with the owner, not only about the completely raw calzone but about everything in general. We report all this, and he responds in the rudest way possible, saying that ‘the gluten-free calzone dough is normal for it to come out this way, we are remaking the pizzas, please go sit down!’ almost imposing on us to stay after the wait, after the shock, after the rudeness of the service and the owner himself. At that point, we got up and left. I conclude by strongly advising against this place, especially for people who truly have little patience.