Venues are suggested by the Gluto community. We don't yet have enough information for the gluten-free safety report for this venue.
Become a partner and get a professional profile and other benefits
3,5
5
2
I go for lunch break, I get a gluten-free sandwich, chips, and a drink. 20 minutes to receive my order, during which I note that I've already been waiting a good 10 minutes, and I’m told they have a procedure for gluten-free (which consists of defrosting a precooked sandwich in the microwave). Finally, I receive my order and the sandwich is frozen; I point this out to the staff, who respond sharply, telling me that this is how it is for gluten-free (only with them, because in other locations of the same chain I’ve never had issues with waiting or quality). They give me a second sandwich after 10 more minutes, and it's also cold and frozen. I take a bite but can't eat it. The moral of the story: 40 minutes and 12 euros for a portion of fries and a Coca-Cola, and a ruined lunch break. I don’t want to argue with the staff again. I get up, leave the sandwich and also the hopes of having lunch. The place is nice because it’s historic, but the staff, in my opinion, is completely disorganized.
Nearby and noteworthy
Download the Gluto app now!
Call
Website
Share